You need a good and stable internet connection. Not particularly fast, but stable. Read more here on the FAQ page under "Is my internet good enough ?"
Preferrably use a computer for your online lessons. And if possible connect it to your router with an ethernet cable for ultimate stability and then wifi turned OFF.
Your computer needs a functioning webcam and a build in microphone ( all newer models have great cams and ok mics ) If you have an external mic- USE IT :) A good and solid USB mic is no longer expensive and makes a huge difference. See our recommendations under "How do I improve my sound"
Finally you need to be in a Chrome browser window on your laptop and android devices- Safari is needed if you run ipad or iphones.
Download Chrome browser here: Download
However you can still use your smart phone/tablet but they have certain limitations when it comes to controlling the sound, and the screen is also small and makes it harder to see details. Read more about "Can I use my smart phone for online lessons ?"
There are a number of simple and easy ways to improve your sound for an online music lesson:
Obviously the internet connection is everything for an online music lesson. However- speed is not as important as you might think. Stability is!
Here follows some simple guidelines of how you can improve your connection quality and like so get the most out of your music lesson.
We support the use of smart phones and tablets. For iOS devices such as iphones and ipads you need to be in a Safari browser window. For Android devices you need to be in a Chrome browser window.